STORE POLICY

Welcome to Aphther Care — your destination for wellness, hair, and body care made for melanated skin. We value transparency, quality, and exceptional service. Please review our store policies below to ensure a smooth shopping experience.

Orders

Orders are processed within 2–3 business days, excluding weekends and holidays.
Once your order is processed, you’ll receive an email with your tracking number.
Please double-check your shipping address at checkout. We are not responsible for lost packages due to incorrect addresses.

Payments

We accept all major credit/debit cards, PayPal, Apple Pay, and other secure payment methods offered at checkout.
All payments are processed securely. We do not store or have access to your credit card information.

Shipping

We currently ship to U.S. addresses. International shipping will be available soon.
Standard shipping: 3–7 business days
Expedited shipping: 1–3 business days
Shipping costs are calculated at checkout based on your location and order size.

Returns & Exchanges

For hygiene and safety reasons, all sales are final.
If you receive a damaged, defective, or incorrect item, please contact us at [your email] within 7 days of delivery with your order number and a photo of the item. We will offer a replacement or store credit where applicable.

Cancellations

Orders can only be canceled within 12 hours of being placed. After that, your order may already be in processing or shipped.

Customer Service

We’re committed to giving you the best experience. If you have questions, concerns, or feedback, feel free to reach out to us at info@aphthercare.com. We respond within 1–2 business days.

Privacy

We respect your privacy. Your personal information is used solely for processing your order and will never be sold or shared. View our full Privacy Policy for more details.