SHIPPING & RETURNS

Shipping

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We currently ship across the South Africa. Orders are processed within 2–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.

Estimated delivery times:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 1–3 business days (available at checkout)

Please ensure your shipping address is correct at checkout. Aphther Care is not responsible for delays or issues due to incorrect or incomplete addresses.

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Returns & Exchanges

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Due to the nature of our products and for hygienic reasons, all sales are final. We do not offer returns or exchanges once an order has been shipped.

However, if your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at info@aphthercare.com with your order number and a photo of the issue. We’ll make it right by offering a replacement or store credit, depending on the situation.

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Cancellations

If you need to cancel your order, please reach out to us at info@aphthercare.com within 12 hours of placing your order. We cannot cancel orders once they’ve been processed and shipped.